仕事内容JLL empowers you to shape a brighter way
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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Leadership & Team Management:
Experienced in actively encouraging an environment of teamwork, cooperation, high performance and individuals success, you will realise that the team’s success means your success
Your style of people management will be proactive. You will engage in building a deep understanding of your teams aspirations and career goals, you will be committed to coaching, mentoring and tackling issues head on by building plans to address areas of development
Team development will be thoughtfully achieved through skills and performance assessments, timely training, regular 1:1’s, follow ups and oversight will allow you to manage your team’s workload
Understanding the criticality of hiring, promoting or developing the right people at the right time, you will engage closely with internal COE’s and HR to effectively resource and build workforce planning and succession plans for our teams and vendors
Encouraging your teams to engage with peers on other accounts, attending JLL Integrated Facilities Management events to share knowledge, best practice and sharing market updates will be a key focus
Client & Stakeholder Management:
Unprecedented business growth, working on an exceptionally exciting account with a Client recognized globally as a leader in their industry, you will be personally committed to building your knowledge of their business and relationships with stakeholders to implement strategies and projects to best support our success
Advanced EQ and interpersonal skills will give you an edge when developing and managing relationships. Reading between the lines, maintaining a solution oriented approach and having a keen sense of empathy will enable you to function in a fast moving and high volume environment, with the trust of your stakeholders
Able to navigate a highly matrixed organisation with finesse and balance Clients / stakeholders competing priorities, effectively evaluating and executing independently
A people person, you’ll understand the value of true collaboration and build strong relationships with our HQ, peers and our accounts vendors / partners / project peers (eg, food, security, IT etc)
Responsible for achieving all KPI’s and SLA’s in the Client contract through continuous delivery of exceptional quality service
Operations:
Further development of SOP’s and ensuring smooth procedural implementation will provide seamless service. You will be skilled in simplification and accuracy improvement of work methods to ensure reliability of systems and consistency of delivery
Critical to the role, your input on developing space planning ideas and strategies that meet the changing demands of the business creating both strategic and tactical solutions is key
You’ll play an important role in ensuring the delivery of major/minor capital works projects and associated moves / changes are done in accordance to the guidelines set by our Client
Budgeting and spend management will be a finely tuned skill, you will own financial processes and controls to ensure that the country’s financial operations are meeting or exceeding targets
Educating your team on compliance with JLL and our Client’s EHS (Environment, health & safety) and Risk Management policies and procedures
A component of your role will be supporting UX (User Experience) programs, new technology system / tool roll-outs, training programs / workshops etc, through driving implementation and consistency
Reporting, analysis, data driven decisions will be your style, and you’ll be confident and well informed when conducting presentations
Move, Add & Change Management:
Providing strategy, guidance and project management to the site service teams, you’ll ensure appropriate transition processes are in place and executed seamlessly
Managing and maintaining progress on progress of the project, you will provide regular informative updates to the Client
Active in weekly project meetings, you’ll build strong stakeholder and end-user relationships understanding each of their perspectives
You will work closely with the REWS (Real Estate and Workplace Services) Project / EMT Team / AV Team / Food Team / FiledTech / Security for project coordination.
Attend to the construction sites from time to time whenever necessary to ensure the construction quality. In the meantime, to ensure the environment will be user-friendly and maintenance friendly.
To conduct further team competence assessment and restructure the team with clearer R&R so to improve team performance.
To coordinate with JLL Japan TA team to ensure all the vacant positions will be backfilled with the support from regional HR.
To ensure all the REWS FM tasks will be managed in a timely manner to ensure all FM related tasks will be ready before FDOB.
To ensure the mobilization plan of supporting vendors including but not limited to reception, janitorial and MEP services will be in place.
Ensure outsourced vendors performance is well managed, and all services are delivered as per the contract.
To ensure a smooth transition and best service experiences for clients to move to new location.
Sourcing & Vendor Management:
Oversee all vendor contracts to ensure that they are professionally delivered with value for money outcomes, well-monitored and re-negotiated as required to ensure the best value to the Client
Working closely with supply chain management partner to ensure the strategic sourcing initiatives across the portfolio are followed and all the JLL provided tools are utilised
Provide guidance to the site teams to ensure appropriate processes are followed to conduct major sourcing/procurement activities
Ensure vendors performance is managed, and all services are delivered as per the contract
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人々の生活や命を支えるため、「食料・水・環境」分野で地域に根ざした事業にチャレンジする
誰もが働きやすく、健康で住みやすく。 ショッピングや旅を楽しめる日常のために。 DXで新しいサービスを生み出そう。
創立以来、東急グループが培ってきたリアルな顧客接点を、生活者の視点で繋ごう。DX特命チーム、日本初のミッションに挑む。
日本と世界の機関投資家と向き合い、魅力ある不動産を集めて証券化。新領域への挑戦から収益を創造します。
本質を見極める洞察力を磨き、専門技術を深く学び続ける人材たちが、世界のプロジェクトを完遂に導いています。
働く、暮らす、ショッピングを楽しむ、文化に触れる…。生活の場を開発する、身近でスケールの大きな仕事です。
