仕事内容
JLL empowers you to shape a brighter way
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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Perform the following individual tasks and provide support to your manager
Supporting the daily work of clients and users, as well as the work of the team.
Job Description
Overview of Individual Work Tasks
This task covers the execution and management of operations related to the following contracted services. This position is focused
FIN operational support
Input processing work to Ariba (client’s internal accounting system)
Creation and processing of invoices/purchase orders
Opex / Capex management operations
General operational support related to budget and accounting data.
Input processing work to Corrigo, JDE (JLL’s internal accounting system)
Creation and processing of invoices/purchase orders
Vendor registration into accounting system and update data
HX(Human Experience)
service support
Ensure seamless consistent level of service to customer & guest including support both experience and soft services (integration)
Point of contact and face of the site, enhancing through community engagement with employees
Strategic role to help craft of the human experience program
Regional reporting on implemented programs
Create a comfortable, welcoming and hospitable experience for employees and their guest
Provide personable and efficient visitor registration services
Support with events and community engagement at the workplace
General affairs
Support for internal procedures related to the conclusion of new or renewal contracts (as needed)
Procedures for purchasing equipment and supplies, obtaining quotations, etc. (on a timely basis)
Management of internal client postings (as needed)
Client internal newsletter distribution
Management internet site for facilities
Acquisition and input of utility data etc.
Information sharing within the team, etc.
Helpdesk
Ticket processing from users raised in Corrigo (confirmation, response and completion of requests)
In-house system management
Management of work orders (various tasks) managed within Corrigo
BAU Support
Execution of main responsibilities
Respond to requests from superiors and provide support
In branch offices and branches where no JLL resident is available, support for maintenance and other operations is provided in cooperation with customers.
Building Maintenance / Vendor Management
Management of sub-contractors
Contacting the vendor manager in case of problems
Management of facility related contracts (negotiation of amounts, signing of contracts, budget of requests)
Construction Management
Hear requests from employees and on-site Confirmation / Request for quotation from necessary contractors (negotiate the amount) / Apply for construction approval from the client / Coordination of construction schedule / Implement the construction work (with attendance on weekends) / Processing of invoices
Support for security operations
Management of building cards at each base (issue new cards/reissue lost cards/add/delete access privileges/request deletion of retiree cards)
Coordination with client’s security team (sharing of various work schedules, etc.)
Handling of JLL’s internal operations
Handling audits (J-CAP, ISMS) (Improvement of issues pointed out)
Participation in training programs
Participation in Region-led activities
Required experience / Skills
Experience in facility and general affairs related work in a Japanese or foreign-affiliated company.
※Experience in customer service, sales, etc. in other industries is also acceptable, even if you have no experience in the real estate industry.
Communication skills: Able to communicate smoothly with stakeholders (team, clients and related vendors, users)
Japanese (business level), English (daily conversation level / ability to write and read English documents) Ability to exchange e-mails with Region or no resistance with English
Able to think independently and take responsibility for the execution of tasks
Ideal candidate profile:
We are recruiting for the purpose of strengthening our future operational foundation and human resource development. Those who already have experience in the business can further improve their expertise and create opportunities for their own careers and growth. We also offer a full range of educational content for those with potential who have no experience in the industry, so you will be able to work with discretion.
Dedicated and considerate of others / Strive to achieve their own goals and objectives
Ability to work hard to achieve one's own goals and objectives
Listening / Be open to opinions / Always willing to incorporate the good
Positive attitude toward personal and team growth
Logical thinking / Be able to think about "Why”
株式会社エリートネットワーク カウンセリング事業部 法人営業 兼 転職カウンセラー
人々の生活や命を支えるため、「食料・水・環境」分野で地域に根ざした事業にチャレンジする
誰もが働きやすく、健康で住みやすく。 ショッピングや旅を楽しめる日常のために。 DXで新しいサービスを生み出そう。
創立以来、東急グループが培ってきたリアルな顧客接点を、生活者の視点で繋ごう。DX特命チーム、日本初のミッションに挑む。
日本と世界の機関投資家と向き合い、魅力ある不動産を集めて証券化。新領域への挑戦から収益を創造します。
本質を見極める洞察力を磨き、専門技術を深く学び続ける人材たちが、世界のプロジェクトを完遂に導いています。
働く、暮らす、ショッピングを楽しむ、文化に触れる…。生活の場を開発する、身近でスケールの大きな仕事です。