仕事内容仕事内容
JLL empowers you to shape a brighter way
.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
About JLL & JLL Work Dynamics
We’re JLL. We’re a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions.
JLL Work Dynamics serve an integral role in JLL’s commercial real estate businesses. We are a proven, trusted and long-term real estate service partner for 70+ global, regional, and local clients, and pride ourselves in delivering excellent facilities management services.
If you’re looking to step up your career in the field of Facilities Management, Customer Service, and Hospitality, JLL is the perfect professional home. With us, not only you’ll have a chance to work with the world’s leading businesses, but also make long-lasting professional connections and be inspired by the best. With our industry leading internal mobility policy and flexible career development program, we’re focused on opportunity and want to help you make the most of yours.
Achieve your ambitions - join us at JLL!
About the Client
American multinational
technology company
which focuses on e-commerce
, cloud computing
, digital streaming
, and artificial intelligence
. With high focus to create a workplace that is inclusive and reflects the diversity of the cities they serve?where everyone can be their authentic self, and where that authenticity is celebrated as a strength. By creating an environment where people from every background can thrive to make a better company - for employees and customers.
Responsibilities
The candidate will be experienced in providing outstanding services in support of Meguro Office Management, proactively leading, monitoring and managing onsite Client account activities. Effective in managing direct and indirect reports, you will guide individuals to support Client requirements. Authenticity and a genuine desire to deliver professional, value-focused services exceeding Client expectations will drive your success.
Operational Management
Manage vendor services such as facilities management, reception, mail operation, meetings and events, cleaning, waste & recycling, and vending machines.
Lead the office inspection and find the defect before escalated by users. Find root cause of issue and deliver the temporary/permanent solution.
Monitor and maintain office equipment and supplies.
Manage and maintain regular contact and meetings with relevant vendors - to report on issues, recommendations and cost estimates.
Weekly walk-round with the vendor cleaning manager ensuring cleaning quality standards are maintained.
Manage food and kitchen facilities - provide direction to housekeepers.
Manage Trouble Ticket and Requests - interface with internal customers and action queries promptly in line with service level agreements.
Manage day-to-day health and safety issues - Manage EHS related operations: primarily conduct and maintain records of fire safety teams/fire drills/safety equipment/training.
Assist in the organizing of internal events hosted by the users.
Managing the quality of conferencing facilities.
Raise purchase orders and receive the invoice on time.
Manage Wiki pages and other communication channels for the Managed Facility.
Deputize / provide cover for Building Operations Coordinator / Facilities Manager when appropriate.
Regional initiative - Collaborate with regional team to implement regional/global initiative onto the local sites.
Responsible for all other duties and tasks relating to facility operation.
Vendor Management
Manage vendor contract, budget and spending.
Monitor processes the key performance indicator to quantify the efficiency, effectiveness, quality timelines and compliance of the vendor.
Manage the meetings with vendors to report on issues, recommendation, best practice/innovations and cost saving.
Establish good relationship with vendors to deliver the best services to the client.
経験・資格CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA
Experience
Be familiar with the Scope of Work (SOW) and assist Reporting Manager in the delivery of
Client Satisfaction
Uninterrupted site operation
Continuously improving services
Possess good IT skills
Proficient in MS Applications such as Excel, Word and PowerPoint
The person we need will be:
Customer-centric
Meticulous and organized
Team player
Integrity and honesty
Possess good interpersonal, oral and written communication skills
Possess strong presentation skills
Must be prepared to query if guidelines/procedures are not in order
Core Competencies
Work well with key stakeholders and other departments/functions
Possess the requisite technical skills
Establish and maintain good relationships with colleagues
Communicate effectively orally and in writing
Positive influence to others
Listen actively
Team player, motivate and engage with colleagues
勤務地
年収
Recruiting No.
社名
事業内容
ひとことコメント
【中央官庁所管 特別民間法人（従業員数：約4000名）】 内部統制アドバイザー
【水処理プラントの全国展開するエンジニアリング会社】 監査室 全社・グループ会社の内部監査
【東証プライム上場 財閥系 総合重機械メーカー】 業務部門 特殊機械サービス部の財務経理職（防衛装備品製造業を営むグループ会社へ出向）
人々の生活や命を支えるため、「食料・水・環境」分野で地域に根ざした事業にチャレンジする
誰もが働きやすく、健康で住みやすく。 ショッピングや旅を楽しめる日常のために。 DXで新しいサービスを生み出そう。
創立以来、東急グループが培ってきたリアルな顧客接点を、生活者の視点で繋ごう。DX特命チーム、日本初のミッションに挑む。
日本と世界の機関投資家と向き合い、魅力ある不動産を集めて証券化。新領域への挑戦から収益を創造します。
本質を見極める洞察力を磨き、専門技術を深く学び続ける人材たちが、世界のプロジェクトを完遂に導いています。
働く、暮らす、ショッピングを楽しむ、文化に触れる…。生活の場を開発する、身近でスケールの大きな仕事です。
