仕事内容
JLL empowers you to shape a brighter way
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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Responsibility:
This position is accountable for delivering the FM services at two sites
Tokyo office (Area:approx. 3,000?、Employees: approx. 350ppl): On-site
Osaka office (Area:approx. 520?, Employees: approx. 20 ppl): Remote
Tasks:
Client Management
Establish / strengthen credible relationships with key clients.
Interact on a regular basis with key clients to sustain healthy relationships.
Contract Management
Ensure that all Global/Local contracts are implemented with excellence at site and performance is managed.
Site Operations Management
Deliver services as defined in the contract with best practice procedures. This includes the management of Hard & Soft Service such as Reception & Helpdesk / Mail Service / Meeting Room & Equipment / Indoor Plant / Key Management / Cleaning & Pest Control / Office Supply / Landlord Coordination and Liaison / Preventive Maintenance / Life & Safety system / Asset Management / Space Planning / Small Project Management / Energy & Utilities.
Work closely with region team / local stakeholders for seamless operation at site
Implement the technology introduced by JLL & clients such as BI, Corrigo.
Ensure completion of all required audits and achieve targets.
Manage regular reporting such as monthly / quarterly business review, KPI, incident reporting.
Ensure the on-site vendor & visitor management process is compliant with client’s requirements.
Manage emergency response process in case of unexpected events such as earthquake, fire.
Health and Safety Management
Ensure that the operation at site meets all legal and client required health & safety regulations.
Finance Management
Ensure that the site meets all financial targets and control requirements such as budgeting & forecasting.
Other
Ensure all Governance & Compliance is followed as required by both JLL & Client
Required qualifications,
experience, skills and others
Facilities management knowledge and experience
Vendor and contract management experience
Client relationship management skill and experience
Proactive attitude to keep finding the improvement opportunities, propose the improvement plan and execute as planned.
Communication skill to manage the relationship with both local and regional/global team in both English and Japanese
【中央官庁所管 特別民間法人(従業員数:約4000名)】 内部統制アドバイザー
【水処理プラントの全国展開するエンジニアリング会社】 監査室 全社・グループ会社の内部監査
【東証プライム上場 財閥系 総合重機械メーカー】 業務部門 特殊機械サービス部の財務経理職(防衛装備品製造業を営むグループ会社へ出向)
人々の生活や命を支えるため、「食料・水・環境」分野で地域に根ざした事業にチャレンジする
誰もが働きやすく、健康で住みやすく。 ショッピングや旅を楽しめる日常のために。 DXで新しいサービスを生み出そう。
創立以来、東急グループが培ってきたリアルな顧客接点を、生活者の視点で繋ごう。DX特命チーム、日本初のミッションに挑む。
日本と世界の機関投資家と向き合い、魅力ある不動産を集めて証券化。新領域への挑戦から収益を創造します。
本質を見極める洞察力を磨き、専門技術を深く学び続ける人材たちが、世界のプロジェクトを完遂に導いています。
働く、暮らす、ショッピングを楽しむ、文化に触れる…。生活の場を開発する、身近でスケールの大きな仕事です。